Flat Rate Shipping
All sent from New Zealand

New Zealand: $5 - $10 (Tracked)
Australia: $17 (Tracked)
Worldwide: $20 (Untracked)
Worldwide: $45 (Tracked)

Tracked Shipping
Highly recommended.
Fully insured if lost or damaged in the post.
Takes 1-3 weeks.

Untracked Shipping
Not recommended.
Untraceable, uninsured, if lost, delayed, or broken in the post (non-replaceable and non-refundable).
Could take 1-4 months.

* Especially large or heavy orders may incur higher shipping costs *

Import taxes/duty fees
Please be aware of your country’s rules & fees when purchasing from overseas stores. You are responsible for paying for any additional duty/taxes/fees.

Returns, Refunds, Replacements & Exchanges

Thank you for understanding that there is no “change of mind” policy for any items or orders.

Returns, refunds, replacements, and exchanges are only issued if products are defective or damaged. The policy lasts 7 days. If 7 days have gone by since the arrival of your purchase, a return, refund, replacement, or exchange cannot be offered.

When untracked shipping is selected, the parcel is not traceable, refundable, replaceable, or insured. Liability and responsibility are held by the customer when they choose untracked shipping. Untracked shipping is not recommended.

Website legal details

Read the website’s Privacy Policy & Terms of Service here